Customer reviews of Midland Garage- Est. 1982- Trading Standards Approved

By Darroch Fisher on 22 March 2023 | Verified purchase

Bought the car online after a few telephone calls speaking to Anthony. I got a good feel and could tell they were a trustworthy garage. Plus they also have lots of great reviews online. I traveled from Edinburgh so was a bit nervous but it was in great condition and had been well looked after by the previous owner. I arranged my own finance and this wasn’t an issue. I also managed to get AA warranty cover included for a lower price. Buying and transfer of ownership quick and straightforward. One month of ownership later and I’ve had no issues. I would definitely recommend this dealer.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 20/04/23

Hello Darroch,Just a quick note to thank you for the kind review you left-it is much appreciated.

By Chris F on 09 March 2023 | Verified purchase

Excellent service from start to finish. Great communication and customer service. No forced sales pitches, no upselling of unnecessary add ons, just honest communication. We were part exchanging another vehicle which still had a PCP deal on it, and expected it to be complicated but they made it exceptionally straightforward. Would recommend to anyone looking to buy a used car.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 19/03/23

Many thanks for leaving us the review-it is much appreciated.

By Anonymous on 09 March 2023 | Verified purchase

Pleasure to deal with. Nick was knowledgeable, no hard sell. Delighted with the car.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 19/03/23

Many thanks for taking the time to leave us the review-it is much appreciated.

By Matthew Dawson on 08 March 2023 | Verified purchase

Very friendly service really pleased with the vehicle

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 10/03/23

Hi Matthew Thank you for the kind feedback, we're glad you enjoyed the buying experience.

By Anonymous on 01 March 2023 | Verified purchase

Very helpful, everything made easy and nothing was too much for them. Dealt with Anthony mostly and the process was smooth. I drove up from Exeter and I didn’t mind due to the customer service being so good and everything feeling organised. Car is beautiful and I’m very happy with it. Thank you to the team at Midland Garage.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 01/03/23

Good morning,Thank you very much for taking the time to leave us the review-it is much appreciated.We hope you are enjoying your lovely F-Pace.

By John Roberts on 30 October 2022 | Verified purchase

Amazing service from Anthony! Love my new car at such a great price, the whole experience was perfect. Thank you!

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 01/11/22

HI John,Many thanks for leaving us the review-it is much appreciated.

By Anonymous on 13 October 2022 | Verified purchase

Great garage, the team at Midland are really friendly and easy to deal with. Would thoroughly recommend them when buying a new car, the customer experience was very good indeed.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 13/10/22

Good evening,Many thanks for taking the time to leave us the review-it is much appreciated and we are very pleased that you enjoyed your experience with us-hopefully we will see you again in the future.

By Anonymous on 26 September 2022 | Verified purchase

I’m delighted with my new car and I wouldn’t hesitate to recommend midland garage to others. I will return to you guys when it’s time to trade up. Helpful, knowledgeable staff with great cars for sale.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 29/09/22

Hi, Many thanks for taking the time to leave us the review, it is much appreciated. We'll hopefully see you again in the future.

By Yvonne Nicol on 26 September 2022 | Verified purchase

Bought the car remotely, with that came a significant amount of apprehension, however, the service I received from Anthony & Nick allayed all that unfounded apprehension. Anthony ensured I was 100% comfortable with all aspects of the sale of the car from start to finish. Not a transactional sale at all which was exactly what I was looking for to give me complete confidence i was doing business with the right garage. Excellent service from the outset to final delivery of a beautiful car!

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 26/09/22

Hi Yvonne Thank you for the kind review, it is appreciated. We're very pleased you're happy with both the car and service you recieved.

By Andrew on 20 September 2022 | Verified purchase

Had a really good service from Midland and dealt with Anthony there by phone then in person. They had a good range of vehicles in different colours and spec levels to compare against one another, which I found particularly useful in deciding what to buy.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 21/09/22

Hi Andrew,Thank you very much for leaving us the review-it is much appreciated.