Customer reviews of Midland Garage- Est. 1982- Trading Standards Approved

By on 14 July 2014 | Verified purchase

This is the second car we have purchased from midland garage Both cars were in fantastic condition The staff at midland garage are great, they have excellent customer service and are a pleasure to do business with. My colleges & customers have also purchased cars from them.

By on 14 July 2014 | Verified purchase

Made an appointment to view the car for the next day. Arrived on the day and the car was ready to view and test drive. Staff very knowledgable about the car. Couldn't fault the service. No pressure sales pitch. I was given loads of time to view and talk over the car with my wife before we eventually bought the car. We collected the car the week after. Again the car was ready and waiting to drive away as arranged. Excellent friendly service.

By on 02 July 2014 | Verified purchase

Saw a car advertised on Autotrader that was the exact colour scheme I liked (shallow? moi?) so called in to this dealer on the way from Oxfordshire to a holiday in Scotland, as you do. Anthony persuaded us that as he had had the foresight to tax the car we were interested in, we could take it away that day as we were doing a part exchange. As always when doing a px you feel a little bruised by the loss, but it does save an enormous amount of hassle with private sales. So after a test drive and managing to shoe-horn the contents of a much larger car into the Mini Countryman, and arranging insurance via the garage's scheme, off we went! No regrets at all about buying this car from this dealer.

By on 02 July 2014 | Verified purchase

Anthony was very friendly and not a "pushy" salesman, the choice of cars were of a very high standard. I would highly reccomend Midland Garage.

By on 17 June 2014 | Verified purchase

From start to finish everything was relaxed and easy once a price was agreed all we had to do was drive the car away Midland Garage are the ultimate professionals and make buying your new car a stress free and pleasurable experience

By Jamie S on 25 September 2018 | Purchase not verified

I went to view a Mini at Midland Garage this week. The staff were pleasant and helpful. I took the Mini for a test drive and liked the car, I'd been after a mini for a while and it was in my price range. I was ready to buy the car and take it away until I saw the MOT certificate, which contained a number of advisories that are likely expensive to fix (a couple of leaks, including on the hydraulic power steering and three corroded brake pipes). I know Minis aren't the most reliable cars and I wasn't expecting it to be perfect, but I don't want to buy a car that needs so many fixes. I was very disappointed when I left. Can't fault the chap who I dealt with, I just wish the car had been in a better condition or the issues had been better communicated before I had decided to buy it. Despite this, I would probably buy from Midland in the future, as they offer a three month warranty and don't charge admin fees, which is much better than the dealership I bought my previous car from.

Reply from Midland Garage- Est. 1982- Trading Standards Approved on 26/09/18

Dear Jamie, Thank you for your feedback, your compliments regarding our pleasant and helpful service have been passed onto the relevant staff members. We are sorry you were disappointed with the car you viewed. The 14 year old Mini in question does have some advisories on the MOT, however all these items were checked over by our in-house mechanic and are not serious issues requiring expensive repairs, hence only being noted as advisories. MOT laws and regulations are very strict and if there was any safety concerns the vehicle would not have passed. However, we are pleased to hear you would consider purchasing from us in the future and look forward to your next visit.

By ken L on 14 September 2018 | Purchase not verified

ok i have waited 3 months from buying my freelander 2 from midland garage . my car came up with a common fault . this was dealt with by anthony and no hassle to me . on first buy ing the car we met jamie, we was left to look all over the car and no presure. on picking the car up it was very clean full mot and service . would i buy from midland garage again yes

By Tom C on 03 July 2018 | Purchase not verified

From our very first communication, we had no hesitation in travelling the 80 mile round trip to view the Land Rover that had caught our eye. Upon arrival we couldn't have been happier with either the vehicle or the service provided. Nothing was too much trouble and, to save us from an additional 80 mile round trip to collect it, the MOT test was arranged so we could take it home with us there and then. As for the Land Rover, it drove like a dream and we can't wait to get back into it again tomorrow! We would not hesitate to return to or to recommend the Midland garage, so thank you for providing us with not only our perfect car but with perfect Customer service from start to finish!

By John O on 24 April 2018 | Purchase not verified

Very pleasant and straight forward people to deal with. The car was exactly as described (if not better), trade in, payment and collection all organised with the minimum of fuss. Very happy customer.

By Scott Y on 14 April 2018 | Purchase not verified

I recently bought a Ford Mustang from the guys at Midland Garage and I have to say, I couldn't be more impressed with the quality of service. My purchase being somewhat complicated by the fact I don't actually live in mainland UK, the guys were super helpful all the way through the process : from communication prior to travelling over to meeting up earlier than regular opening time and taking me through the history of the car - the guys couldn't have been better. The car itself was exactly as described and well... It's a V8 mustang - it's 100 smiles per hour, all of the time. I would have no reservations recommending Midland Garage to anyone.